The time limit for service actions is 21* working days from the date of acceptance of the complaint.
*does not apply to the execution, where a contract has been signed under other conditions.
The warranty does not cover:
- a) mechanical damage resulting from improper operation,
- b) normal operating wear and tear of the goods,
- c) lack of recommended inspections,
- d) use of the product not in accordance with the operating and safety instructions,
- e) damage resulting from surges and voltage drops in the power grid,
- f) damage resulting from the subsequent commissioning of equipment on DC power by third parties, where the installation took place on temporary current,
- g) improper electrical installation and type of power supply,
- h) unplug or make changes to the cycle counter of a door with a declared self-closing class higher than C0,
- i) to make repairs, modifications to the goods, structural changes by the user himself,
- j) the use of spare parts other than original parts, without the written consent of Global System Sp. z o.o.,
- k) execution of installation, service and commissioning of products by persons who do not hold a current certificate of installation authorization and service authorization issued by Global System Sp. z o.o.,
- l) action of external factors such as: corrosion and discoloration (work in aggressive chemical environment), abnormal weather conditions, natural disasters and other fortuitous events arising through no fault of Global System Sp. z o.o.,
- m) lack of proper maintenance and operation of the goods,
- n) transportation and storage of goods not in accordance with the technical and operational documentation of the product,
en 
pl